FOR THE SAKE OF THIS DISCLAIMER, ESSENTIAL EXTRACTION CORP IS THE PARENT COMPANY OF OUSIA LABS BRAND AND WILL BE REFERRED TO AS OUSIA LABS. YOU ARE PRE-ORDERING A PRODUCT THAT HAS NOT YET BEEN MANUFACTURED. WE’VE TRIED TO DESCRIBE IT ACCURATELY, BUT WE MAY MAKE CHANGES BEFORE IT’S DELIVERED. WE’VE ALSO TRIED TO ACCURATELY ESTIMATE THE DELIVERY DATE, BUT WE MAY BE SUBJECT TO LONG LEAD-TIMES FOR MATERIALS AND COMPONENTS. IF EITHER OF THOSE HAPPEN, WE’LL LET YOU KNOW. YOU CAN GET A COMPLETE REFUND, INCLUDING SHIPPING, AT ANY TIME UNTIL THE PRODUCT IS SHIPPED. BY ORDERING YOU AGREE TO OUR PRIVACY POLICY AND TERMS & CONDITIONS.
WHEN PLACING A PRE-ORDER FOR OUSIA LABS PRODUCTS, YOU WILL BE REQUIRED TO PROVIDE CERTAIN INFORMATION, SUCH AS YOUR ADDRESS AND BILLING INFORMATION. YOU REPRESENT AND WARRANT THAT ALL SUCH INFORMATION IS ACCURATE, AND YOU SHALL ENSURE THAT SUCH INFORMATION IS KEPT CURRENT.
OUSIA LABS SHALL HAVE NO RESPONSIBILITY TO CONFIRM YOUR SHIPPING INFORMATION AND SHALL HAVE NO LIABILITY IF YOU PROVIDE INACCURATE INFORMATION OR THE INFORMATION YOU PROVIDE LATER BECOMES OUTDATED. YOU CAN UPDATE YOUR SHIPPING INFORMATION AT ANY TIME AT LEAST 10 BUSINESS DAYS PRIOR TO YOUR PRODUCT BEING SHIPPED BY SENDING AN EMAIL TO INFO@OUSIALABS.COM AND REFERENCING YOUR ORDER NUMBER.
YOU ACKNOWLEDGE AND AGREE THAT OUSIA LABS MAY DECLINE OR DELAY RESERVATIONS TO AVOID OVERSUBSCRIPTION OR AS IT DEEMS APPROPRIATE. IF YOUR ORDER IS DECLINED YOU WILL BE ENTITLED TO REFUND OF THE PURCHASE PRICE, YOU PAID YOU WILL BE CHARGED THE PRE-ORDER PRICE OF THE PRODUCTS AT THE TIME OF PLACING THE PRE-ORDER.
YOU WILL RECEIVE A CONFIRMATION EMAIL WITH TRACKING ONCE YOUR ORDER HAS SHIPPED. ALTHOUGH WE WILL MAKE EFFORTS TO BEGIN DELIVERING PRODUCTS AS SOON AS REASONABLY PRACTICABLE, YOU UNDERSTAND AND AGREE THAT THERE MAY BE DELAYS. BECAUSE OF STRESSES IN THE INTERNATIONAL SHIPPING INDUSTRY, POST PANDEMIC MANUFACTURING CHALLENGES AND OTHER MATTERS OUTSIDE OF OUR CONTROL, ACTUAL SHIPPING DATES ARE SUBJECT TO CHANGE. WE WILL MAKE EFFORTS TO INFORM YOU OF ANY DELAYS.
IF OUSIA LABS IS UNABLE TO SHIP YOUR ORDER ON OR BEFORE THE TWO-YEAR ANNIVERSARY OF YOUR PLACING THE PRE-ORDER, OUSIA LABS SHALL ISSUE YOU A REFUND AND YOUR ORDER WILL BE CANCELLED.
DUE TO VARIANCES IN THE MANUFACTURING PROCESSES, THE FINAL PRODUCTS SHIPPED TO YOU MAY VARY FROM THE IMAGE PUBLISHED HERE. OUSIA LABS DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE PROTOTYPE PRODUCT DISPLAYED BY OUSIA LABS WHETHER BEFORE OR AFTER YOU HAVE PLACED THE PRE-ORDER, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE).
YOU UNDERSTAND AND AGREE THAT THE PRODUCT, ITS DESIGN AND TECHNICAL FEATURES AND SPECIFICATIONS ARE CURRENTLY UNDER DEVELOPMENT AND THAT THE ACTUAL PRODUCT DELIVERED TO YOU MAY BE DIFFERENT FROM THE PROTOTYPE PRODUCT DISPLAYED OR DESCRIBED HERE. THE ONLY WARRANTY APPLICABLE TO THE PRODUCTS SHIPPED TO YOU WILL BE THE LIMITED WARRANTY THAT ACTUALLY ACCOMPANIES THE PRODUCT DELIVERED TO YOU.
UNDER NO CIRCUMSTANCES WILL OUSIA LABS BE HELD LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OR RELATED TO YOUR ORDER. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CLAIM OR DISPUTE RELATED TO YOUR ORDER OR THE PRODUCT WILL BE THE REFUND OF THE PURCHASE PRICE YOU PAID.
ALTHOUGH WE WILL MAKE EFFORTS TO BEGIN DELIVERING PRODUCTS AS SOON AS REASONABLY PRACTICABLE, YOU UNDERSTAND AND AGREE THAT THERE MAY BE DELAYS. AN ESTIMATED TIME OF DELIVERY (ETD) IS ONLY AN ESTIMATE, IS SUBJECT TO CHANGE, AND OUSIA LABS DOES NOT REPRESENT OR WARRANT THAT IT WILL BE ABLE TO SHIP THE PRODUCT BY THE ESTIMATED DATE.
AS A RESULT, IN THE EVENT THAT A DELAY ARISES AND THE ESTIMATED SHIPMENT AND/OR RELEASE OF THE PRODUCT IS NOT MET, OUSIA LABS IS NOT RESPONSIBLE FOR ANY DAMAGES THAT MAY OCCUR DUE TO THE DELAY, NOR SHALL IT BE OBLIGATED, EXCEPT AS SET FORTH IN THESE TERMS, TO PROVIDE ANY DISCOUNTS, REFUNDS OR CREDITS DUE TO ANY SUCH DELAYS. WE WILL PROVIDE YOU PERIODICAL UPDATES WITH RESPECT TO SUCH DELIVERY SCHEDULE.